Privacy Policy

1. Information We Collect

When you use our website or contact us, we may collect:
   •    Personal Information: Name, phone number, email address, service address, and any details you provide when requesting a service or quote.
   •    Non-Personal Information: Browser type, device information, IP address, and browsing activity on our site (collected automatically for analytics and security purposes).

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2. How We Use Your Information

We use the information we collect to:
   •    Provide HVAC services, quotes, and customer support.
   •    Communicate with you about appointments, promotions, and updates.
   •    Improve our website, services, and customer experience.
   •    Comply with legal or regulatory requirements.

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3. Sharing Your Information

We do not sell, rent, or trade your personal information.
We may share your information with trusted third parties only in these cases:
   •    Service Providers: Contractors, scheduling platforms, or payment processors who help us operate our business.
   •    Legal Requirements: If required by law or to protect our rights and customers’ safety.

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4. Cookies and Tracking

Our website may use cookies or similar technologies to improve site performance and provide a better user experience. You can disable cookies in your browser settings, but some site features may not work properly.
 

5. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no online transmission or storage method is 100% secure, so we cannot guarantee absolute security.

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6. Your Choices
   •    You can request a copy of the personal information we hold about you.
   •    You may update or correct your information at any time by contacting us.
   •    You can opt out of marketing emails by following the unsubscribe instructions or contacting us directly.

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7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

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8. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Patriot Heating and Cooling
Phone: 615-359-9449
Email: patriotaircare@outlook.com